Privacy policy

Last updated: August 22, 2026

Maj operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Maj is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Services, — whether you visit our website, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described here.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or another person or that can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot identify you or reasonably be linked to you. Depending on how you interact with the Services, where you live, and subject to applicable law, we may collect or process the categories of personal information listed below, including inferences drawn from this information.

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, and financial account numbers; payment card and financial account information; transaction details; payment methods and payment confirmation; and other payment information.
  • Account information, including your username, password, security questions, and preferences.
  • Transaction information, including information about products you view, add to your cart or wish list, purchase, return, or exchange, as well as cancelled purchases and previous transactions.
  • Communications with us, including information you provide in messages to us, such as when you contact customer support.
  • Device information, including information about your device, web browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about your interaction with the Services, such as how and when you use or navigate the Services.

Sources of personal information

We may obtain personal information from the following sources.

  • Directly from you, including when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information.
  • Automatically through the Services, including information from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
  • From our service providers, including when we engage them to provide certain technology services or when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us and which Services you use, we may use personal information for the purposes described below.

  • Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including to perform our contractual obligations, process payments, fulfill orders, remember your preferences and products you are interested in, send account-related notifications, process purchases, returns, exchanges, and other transactions, create and maintain your account or otherwise manage it, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to improve and personalize the Services.
  • Marketing and advertising. We use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or post, and showing you online advertisements for products or services on the Services or other websites, including advertisements based on products you have purchased, added to your cart, or otherwise interacted with on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, secure payment and purchasing processes, detect suspicious activity, investigate and take action regarding potentially fraudulent, illegal, unsafe, or harmful activity, and protect public safety and the security of our services. If you choose to use the Services and create an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.
  • Communicating with you. We use your personal information to provide customer support, respond promptly to your requests, deliver services effectively, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, and to conduct investigations, civil discovery, and potential or ongoing litigation or other adversarial legal proceedings. We also use your personal information to enforce our terms and policies and investigate possible violations.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include the following.

  • We may disclose personal information to Shopify, vendors, and other third parties that provide services on our behalf, such as IT infrastructure management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
  • We may disclose personal information to business and marketing partners that provide marketing services and advertise to you. For example, we use Shopify to personalize advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising and marketing based on your online activity across different merchants and websites.
  • We may disclose personal information when you direct us or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or when you use social media widgets or third-party login integrations.
  • We may disclose personal information to our affiliates or within our corporate group.
  • We may disclose personal information in connection with a business transaction, such as a merger or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable terms of service and policies; and to protect the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit through the Services will be transmitted to Shopify and to third parties that may be located in countries other than where you live in order to provide and improve the Services for you. In addition, to protect, grow, and improve our business, we use enhanced Shopify features that incorporate information from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected through your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of this information for these purposes. To learn more about how Shopify uses your personal information and the rights available to you, read the Shopify Consumer Privacy Policy . Depending on where you live, you may have certain rights regarding your personal information. To exercise them, visit the Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, please review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public venues, including information you share on third-party social media platforms, may be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by third parties. The inclusion of such links in the Services does not by itself imply our endorsement of the content of those platforms or of their owners or operators, except as expressly stated in the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or legal guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell,” as those terms are defined by applicable law, personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

  • Right to access or know. You may have the right to request access to personal information we hold about you.
  • Right to delete. You may have the right to request that we delete personal information we hold about you.
  • Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to data portability. You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
  • Managing communication preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe link displayed in our emails. If you opt out of promotional messages, we may still send you non-promotional emails, such as messages about your account or orders.

You may exercise any of these rights through the Services or by contacting us using the details below. To learn more about how Shopify uses your personal information and the rights available to you, including rights related to information processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require proof that you authorized the agent to act on your behalf, and we may require you to verify your identity directly. We will respond to your request within the time required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge a complaint with your local data protection authority.

International data transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant competent authority in the United Kingdom, as applicable, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact details

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, call , email us at shop@maj.rs, or contact us by post at POLINA ULANOVA PR BEOGRAD, Kraljice Natalije 64, 11000 Beograd, Serbia.